Erich

Fitschen

Accounting Professional

Pilot - First Officer

Mesa Airlines - Phoenix, AZ - United States(Full-time - Since January 2006)

• Analyzed future flight conditions on the ground and created the strategy to accomplish a successful flight
  
• Evaluated current flight conditions and executed tactical decisions to address developing events to overcome obstacles to a successful flight such as thunderstorms, air traffic control delays, and mechanical issues onboard
• Reported directly to the Chief Pilot and was under the supervision of the Captain
• Inspected aircraft prior to each flight, obtained ATC clearances, prepared weight and balance calculations and load manifests, and manipulated the controls of the aircraft during flight
• Responsible for the safety of the passengers and crew as Second in Command

• Consistently reliable being on time, prepared for duty, as well as being physically and mentally fit
• Highly trainable within short periods of time with knowledge of 3 types of turbofan jet aircraft
• Takes direction well keeping the policies and procedures in mind while being a leader
• Multitasks well in a dynamic environment including communicating, navigating, flying, monitoring, and evaluating
• Works well under pressure with finite time constraints
• Accountable for proficient knowledge and skills which are evaluated annually by the FAA

• Mesa Air Group team currently numbers approximately 1800 professionals working from locations all across the United States. Mesa has code share partnerships with United Airlines and US Airways. Mesa also has its own independent low cost airline flying inter-island services as go! in Hawai'i. Mesa has a fleet of 87 aircraft and performs more than 465 daily departures to 96 cities, 37 states, Canada and Mexico.

• http://www.mesa-air.com/

Freelance Flight Instructor

Fitschen Flight Training - Chino, CA - United States(Freelancer - April 2006 - July 2006)

• Trained students in subjects such as aircraft systems, operating procedures, handling emergencies, problem analysis, aircraft navigation, radio operation and aerodynamics, to pass their FAA pilot tests
• Managed student training curriculum using personally written and published lesson plans

• Promoted self to increase student base without the support of a formal flight school
• Completed each student's training on established schedule to earn their respective pilot certificate on time
• Coordinated all aspects of training by arranging for aircraft rental, fueling, maintenance, student tracking and financial budgeting, documentation, and examiner scheduling

• Part 61 flight instruction employing a Piper Cherokee 161 to meet the needs of flight students finishing their pilot training after the closure of their flight school. The goals are to complete your current pilot certificate within 3 months at an affordable rate to exceed the FAA requirements for the knowledge and practical tests.

Flight Instructor

Air Desert Pacific - Chino, CA - United States(Part-time - January 2006 - April 2006)

• Trained students to successfully pass stringent FAA knowledge and practical tests
• Executed decisions regarding student’s ability to maintain a safe and thorough training program

• Instructed a British Airways A-340 captain to successfully earn his FAA Airline Transport Certificate within 1 week
• Increased student base from 5 students to over 13 concurrently within 3 months with a combination of customer service and disciplined training methods
• Developed tailored solutions to each student's personal hurdles such as writing down clearances at Los Angeles International Airport repeatedly from the radio when a student gets flustered writing clearances in flight

• Part 61 and 141 flight school with a fleet of over 20 aircraft with the focus of training career pilots destined for the airlines both foreign and domestic. Air Desert Pacific has closed for business as of April 2006.

Flight Instructor

Makarion Institute of Aeronautics - Chino, CA - United States(Full-time - December 2004 - January 2006)

• Developed curricula, instructed students in a classroom setting, conducted training flights
• Determined student proficiency, reported on student progress to the chief pilot, and developed new teaching methods

• Accepted a failing student from another instructor who failed 4 times prior to successfully earn his Instrument Rating
• Created an aircraft tracking log in Excel to ensure that the training fleet stayed within all FAA airworthiness directives
• Utilized computer based models to conceptualize the inner workings of aircraft systems and navigation radios

• An FAA approved Part 141 and Part 135 flight school. Makarion trained commercial pilots and had a bridge program with an airline in Maui, Hi. Makarion had an inventory of 20 planes, 140 students, and 40 employees between both campuses in Chino, CA and Glendale, AZ. Makarion has closed as of January 2006.

Systems Manager

Garden Grove Hospital - Garden Grove, CA - United States(Full-time - October 2002 - November 2003)

• Increased monthly claims billed from $640k to over $1.3M in less than one year
• Reduced Medicare billing lead-time from over 60 days to less than 30 days
• Accountable for 3 data-entry clerks entering patient information to ensure timeliness within 7 days and 100% accuracy

• Accountable for 3 data entry clerks entering patient information to ensure timliness and accuracy
• Resolved database problems quickly with vendor to maintain productivity
• Audited 100% Medicare medical records for accuracy and documentation to ensure full compensation from Medicare
• Performed adjustments directly in the South West Medicare Database and our local database
• Reported to the Home Health Agency director and worked closely with the Director of Information Services in the hospital
• Executed all electronic billing functions to Medicare
• Prepared month end financal closing for Home Health Agency reporting to the Hospital Controller

• Garden Grove Hospital Medical Center is owned by Prime Healthcare Services, and is centrally located in Orange County, California at 12601 Garden Grove Boulevard, Garden Grove, California. The medical center opened in 1982 to help meet the culturally diverse medical needs of the community. Today, the 167-bed acute care medical facility is the largest employer in the city of Garden Grove with over 500 employees and more than 550 physician affiliates. Core services include a 24-hour Emergency Room, Medical/Surgical unit, Intensive Care unit, Maternity unit, Diagnostic services including an MRI Center, and Inpatient and Outpatient services.

• http://www.gardengrovehospital.com/

Medical Biller

Garden Grove Hospital - Garden Grove, CA - United States(Full-time - April 2001 - October 2002)

• Reduced billing times from over 120 days to less than 60 days from last visit
• Audited 100% Medicare and 10% all other medical records for accuracy and documentation for timely payment
• Communicated to case managers and field nurses discrepencies in documentation to be rectified immediately

• Reported directly to Home Health Administrator
• Resolved customer service issues with questions regarding patient claims
• Enforced the Health Information Portability and Accountability Act (HIPAA) as well as maintiained patient confidentiality

• Garden Grove Hospital Medical Center is owned by Prime Healthcare Services, and is centrally located in Orange County, California at 12601 Garden Grove Boulevard, Garden Grove, California. The medical center opened in 1982 to help meet the culturally diverse medical needs of the community. Today, the 167-bed acute care medical facility is the largest employer in the city of Garden Grove with over 500 employees and more than 550 physician affiliates. Core services include a 24-hour Emergency Room, Medical/Surgical unit, Intensive Care unit, Maternity unit, Diagnostic services including an MRI Center, and Inpatient and Outpatient services.

• http://www.gardengrovehospital.com/index.html

Billing Auditor

Accountemps - Irvine, CA - United States(Temporary Work - July 2012 - April 2001)

• Reduced outstanding claims from 200 days to less than 120 days within 4 months.
• Audited patient Medicare charts for frequency and duration, orders, MSA codes, and financial responsibility.
• Reported directly to the Medical Biller

• Temporary auditing for Tenet Home Health at Garden Grove Hospital, Garden Grove, CA
• Learned auditing procedures quickly, which were needed to accelerate the Home Health Agency's backlogged patient charts

• Accountemps is the world's first and largest specialized temporary staffing company for accounting, finance and bookkeeping professionals. Accountemps provides support throughout an accounting department.
  
  

• http://www.accountemps.com/

Credit Analyst

Accountemps - Irvine, CA - United States(Temporary Work - September 2000 - November 2000)

• Developed reconciliation plans with sales personnel for short and over pay of invoices
• Collaborated with over 90 sales associates via phone throughout the US verifying correct tax ID numbers
• Demonstrated the ability to fill in at a moment’s notice, quickly mastering new systems, processes and workflows

• Temporary credit analysis for Wyle Electronics, Irvine, CA
• Verified tax id number for state in which vendor was applying for credit
• Established vendor accounts with authorized credit limits up to $100k

• Accountemps is the world's first and largest specialized temporary staffing company for accounting, finance and bookkeeping professionals. Accountemps provides support throughout an accounting department.

• http://www.accountemps.com/

Supervisor

Disney Company - Anaheim, CA - United States(Part-time - June 1997 - July 2006)

• Consistently provided world class guest service to visitors by valuing each guest's experience
• Resolved guest concerns by identifying what the guest had lost in the incident, communicated what I understood to be the issue, explained company policy, then listed available outcomes that the guest could choose from
• Reduced Human Resource costs by reducing daily staffing levels that matched projected levels based on park attendance
• Accountable for the safety of all guests and employees on attraction while on duty

• Evaluated new employees following on the job training approving or recommending further training
• Earned the Four Keys Award for distinguished service in the four core competencies of our business unit; Safety, Courtesy, Show, and Efficiency
• Created physical model of station to better communicate unusual procedures training
• Implemented the use of Computer Based Training to educate new employees on the use of control panels, procedures, and systems.
• Reported operational issues to management and disseminated new operational guidelines to employees
• Mentored 2 employees delegating my authority to provide them career skills with usefull work experience

• Located in Anaheim, California, the Disneyland Resort is home to Walt Disney's original theme park - Disneyland. Guests of all ages come from around the globe to walk down Main Street U.S.A., ride Space Mountain, or have their children engage with their favorite Disney characters. Disnelyand is a stage to present World Class entertainment to guests all over the world by theming the grounds, restraunts, stores, attractions, and most importantly, it's employees, better known as Cast Members, to create a seamless show giving a truly unique guest experience.

• http://dlr.disneycareers.com/en/default/